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Anything that uses alarmdotcom as it's backbone is a safe bet. If you want what is hip and cool definitely go for Pulse or Vivint which have their own unique app. In my experience, Vivint's is the best at security camera recording with the ability to go back and fetch time points on the footage easily. Most others takes a long time to go back and view footage, re capture it if needed for authorities. Thanks for the coverage on this post, in buying a home security system this control aspect from smart devices is actually what I'm researching first. Then whoever has the best platform is whom I'm going to be using. Vivint is refusing to cancel our home security even after I provided Official PCS orders and supporting documents that Vivint requested. In June 2008, my wife and I were greeted by a salesman, Trevor Moses Agent Reg: 32921 who worked for an home security company. Unfortunately we were mislead by his sales tactics and signed an agreement to have APX ALARM Currently VIVINT to secure our home. My wife mentioned that I am serving in the military and that we may leave for another AF assignment before our contract expires in 2013. Moses simply stated that all we have to do is call Vivint to cancel our home security services due to my Air Force obligations and that it would not be a problem.

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The franchise nature of ADT can also mean that you’ll find a somewhat inconsistent level of customer service and support depending upon where you are based, and that can be frustrating when you are used to receiving good service, but move somewhere else, and suddenly have poor service. On the whole, though, most ADT franchises are very good with customers, and are committed to providing a high level of quality and value for everyone who contracts with them. It’s a DIY installation system, so you don’t have to take the time out of your busy life to wait for someone to come hook things up for you. Instead, you can just get the equipment and set everything up on your own. It’s great for people who are on a budget, and it’s also great for people who rent—You can take the equipment with you when you move, and won’t have to worry about being charged another installation fee for setting things up in your new location. If you choose SimpliSafe, you also won’t have to worry about canceling a contract and paying a high fee if you move to an area where a service provider doesn’t operate this system.